Refund Policy

Refund & Cancellation

The LSTA will use reasonable endeavours to ensure that your course takes place. However the LSTA reserves the right to cancel any booking at any time where we believe that cancellation is necessary due to unsuitable conditions.

The LSTA reserves the right to cancel a course at not less than seven (7) days notice where the LSTA believes that there are insufficient numbers for the course to take place.

• Where the LSTA cancels a course in full, you will be offered the following options:

  • A full refund of the course fee paid; or

  • An alternative mutually acceptable course.

All cancellations made by the customer must be made to the LSTA and acknowledged by the LSTA.

Course fees for cancellations made less than two weeks prior to the commencement of the course will not be refunded.

Some courses have a prerequisite for skills and experience if you are unable to meet those requirements it may be grounds for cancellation on safety grounds. If you are unsure about any prerequisites please discuss prior to booking.